D3.4-7

Preliminary report on usability, social acceptance, user experience and societal impact evaluation

Preliminary report on usability, social acceptance, user experience and societal impact evaluation

One of the main objectives of this project is to design IST-robotic systems that correspond to the users’ needs concerning the interaction and collaboration with such systems. Thus, this task is concerned with the gathering of the users’ requirements, the conception of prototypes for robotic user interfaces and their evaluation against the requirements. Usability is mainly concerned with the ease of use and effectiveness of interactive systems. User experience widens this concept with emotional and social aspects like engagement, fun and aesthetics. User experience also contributes to effectiveness due to the fact that employees are likely to work better if they enjoy their work and the systems they have to interact with. We will apply and adapt methods from usability engineering, user-centered system design and experience and application research, such as usability testing, focus groups and interviews. In this way we will explore, design and evaluate user interfaces for IST-robotic systems from the user’s point of view with a high quality regarding usability and user experience.